Complaint 2138263

Complaint Summary

SERVICE BRAKES, HYDRAULIC

Owner Narrative

The contact's cousin owned a 2012 Kia Forte. The contact stated that the vehicle was parked unattended by the privacy fence. The contact was alerted by her nephew and observed that the vehicle was on fire. The front windshield had shattered, and smoke was visible inside the cabin. The fire appeared to originate from the dashboard area. The contact used a fire extinguisher to suppress the flames with the assistance of her brother. The local fire department arrived on the scene and completed extinguishing the fire. The airbags deployed during the incident, and the fire department declared the vehicle a total loss. Upon investigation, the contact was able to link the failure to NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) and NHTSA Campaign Number: 23V652000 (Air Bags). The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified. The failure mileage was unknown.

Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.