Complaint 2122218

Complaint Summary

TRACTION CONTROL SYSTEM

Owner Narrative

The contact owns a 2018 Acura MDX. The contact stated that while driving 45 MPH, the vehicle lost motive power and stalled, with several unknown warning lights and the traction control warning light illuminated. The contact was unable to restart the vehicle, and the vehicle was towed to the dealer, who diagnosed a failure with the oil pressure switch. The oil pressure switch was replaced; however, the failure persisted. The contact stated that while driving approximately 70 - 75 MPH, the vehicle unintentionally decelerated to 40 - 45 MPH. The accelerator pedal was pumped until the vehicle accelerated with a crunching sound coming from the vehicle. The contact stated that the remote start failed to operate as designed occasionally. The vehicle was taken to a certified mechanic and was diagnosed with transmission failure; however, the vehicle was not repaired. The vehicle was taken to the dealer approximately 7 to 8 times due to the failure. The contact stated that the fuel pump was replaced; however, the failure persisted, and the transmission had experienced total failure. The contact was informed that the transmission needed to be replaced. The dealer informed the contact that the VIN was not included in NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline), and the vehicle had exceeded the mileage for the transmission repair under warranty. The vehicle was not repaired. The manufacturer was informed of the failure and opened a case. The failure mileage was approximately 40,000.

Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.