Complaint 2118449
2024 RAM 3500 • SERVICE BRAKES • incident Jun 5, 2025
- Complaint ID
- 2118449
- Make
- RAM
- Model
- 3500
- Model Year
- 2024
- Component
- SERVICE BRAKES
- Incident Date
- Jun 5, 2025
- Date Received
- Aug 8, 2025
- Data As Of
- Sep 1, 2026
Complaint Summary
SERVICE BRAKES
Owner Narrative
The brakes do not apply until after the pedal reaches half of its travel distance and still not as good they should. Very soft pedal feeling and too long of pedal travel to apply brakes. Very unsafe! I have had it to the dealer 3 times for this condition since I had purchased it (New) on June 5, 2025. They bled the brakes and found a small omaunt of air in the system. This did not change the braking condition at all. They cannot seem to find the problem. Service advisor did tell me that recently another customer brought in his 2024 Ram heavy duty pickup with the same issue.
Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.