Complaint 2118098

2020 JEEP CHEROKEE • TRACTION CONTROL SYSTEM • incident Jun 7, 2025

Crash
No
Fire
No
Injuries
0
Deaths
0
Complaint ID
2118098
Make
JEEP
Model
CHEROKEE
Model Year
2020
Incident Date
Jun 7, 2025
Date Received
Aug 7, 2025
Data As Of
Sep 1, 2026

Complaint Summary

TRACTION CONTROL SYSTEM

Owner Narrative

The contact owns a 2020 Jeep Cherokee. The contact stated that while driving at an undisclosed speed, there was a grinding sound coming from the vehicle while accelerating, while the vehicle was idling, and while depressing the brake pedal. The failure was intermittent but became more frequent. The traction control warning light was intermittently illuminated. The contact stated that the START/STOP button intermittently failed to start the vehicle, requiring several attempts to start the vehicle. The "A" for the Start/System remained illuminated long after the button was pressed. The vehicle was taken to a certified mechanic, who diagnosed that the failure might be caused by a failure of the power transfer unit. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was unknown.

Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.