Complaint 2114764

Complaint Summary

ENGINE AND ENGINE COOLING

Owner Narrative

The contact owns a 2013 BMW X1. The contact stated that while shifting into park(P) and turning off the vehicle, there was white smoke coming from under the hood and entering the cabin through the air vents. No warning light was illuminated. The vehicle was driven to the residence; however, the failure progressed. The vehicle was towed to a local dealer and remained for additional tests. BMW of Minnetonka (15802 Wayzata Blvd, Wayzata, MN 55391) and Walser Subaru St. Paul (740 Concord St S, South St Paul, MN 55075) were contacted; however, the parts were not available for the repair. The contact believed that the failure was possibly related to NHTSA Campaign: 24V608000 (Engine and Engine Cooling, Electrical System); however, the contact was not notified of the recall. The contact stated that upon further investigation, Metrowerks BMW (1300 American Blvd W, Bloomington, MN 55420); was contacted for parts availability. The manufacturer was not made aware of the failure. The failure mileage was approximately 82,000.

Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.