Complaint 2107549
2020 CHEVROLET 3500 • POWER TRAIN • incident Apr 1, 2025
- Complaint ID
- 2107549
- Make
- CHEVROLET
- Model
- 3500
- Model Year
- 2020
- Component
- POWER TRAIN
- Incident Date
- Apr 1, 2025
- Date Received
- Jul 7, 2025
- Data As Of
- Sep 1, 2026
Complaint Summary
POWER TRAIN
Owner Narrative
The contact owns a 2020 Chevrolet Silverado 3500. The contact stated that while her husband was driving 70 MPH, the vehicle entered LIMP Mode with the check engine warning light illuminated. The contact then received an alert on the Chevrolet App stating, âEngine Transmission Code". Due to the failure, the contact's husband drove in LIMP Mode to the nearest independent mechanic and the mechanic discovered that the pressure-controlled solenoid-A was defective and needed to be replaced. The dealer was notified of the failure and the contact was informed that the part needed for the repair was on backorder. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was approximately 136,000.
Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.