Complaint 2097983
2011 FORD F-350 • FUEL SYSTEM, DIESEL • incident Jun 2, 2025
- Complaint ID
- 2097983
- Make
- FORD
- Model
- F-350
- Model Year
- 2011
- Component
- FUEL SYSTEM, DIESEL
- Incident Date
- Jun 2, 2025
- Date Received
- Jun 5, 2025
- Data As Of
- Sep 1, 2026
Complaint Summary
FUEL SYSTEM, DIESEL
Owner Narrative
The contact owns a 2011 Ford F-350. The contact stated while reversing, the vehicle failed to accelerate as intended while depressing the accelerator pedal. The contact stated that the vehicle stalled and failed to restart. There was no warning light illuminated. The contact stated that an independent mechanic arrived at the residence however, the vehicle failed to restart. The vehicle was towed to an independent mechanic. The contact was informed that the high-pressure fuel pump had failed, and the fuel system needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure but denied assistance in covering the cost of the repair. The failure mileage was approximately 200,000.
Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.