Complaint 2078196

Complaint Summary

SERVICE BRAKES, HYDRAULIC

Owner Narrative

The contact owns a 2006 Ford F-150. The contact stated that while coming to a stop, the brake pedal was depressed but failed to function as intended. The contact stated that the vehicle failed to stop and continued rolling forward. The contact stated that the vehicle came to a stop once the brake pedal was depressed to the floorboard. No warning lights were illuminated. The contact stated that the vehicle returned to normal function afterwards. The local dealer was contacted; however, the dealer refused to diagnose the vehicle because of its age of the vehicle. The vehicle was not repaired. The contact stated that on a separate occasion, while the contact's husband was driving at a slow speed, the brake pedal was depressed but failed to function as intended. The contact stated that the vehicle failed to stop and continued rolling forward. The contact's husband stated that the vehicle came to a stop once the brake pedal was depressed to the floorboard. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline. The failure mileage was approximately 145,000.

Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.