Complaint 2041673

2010 FORD EDGE • ENGINE AND ENGINE COOLING • incident Nov 14, 2024

Crash
No
Fire
No
Injuries
0
Deaths
0
Complaint ID
2041673
Make
FORD
Model
EDGE
Model Year
2010
Incident Date
Nov 14, 2024
Date Received
Nov 19, 2024
Data As Of
Sep 1, 2026

Complaint Summary

ENGINE AND ENGINE COOLING

Owner Narrative

The contact owns a 2010 Ford Edge. The contact had taken the vehicle to an independent mechanic, and it was discovered that there was coolant inside the oil. The vehicle was towed to another independent mechanic who confirmed the failure and informed the contact that the engine needed to be replaced. The dealer was notified of the failure and provided and estimate for a diagnostic test however, the contact declined to have the vehicle diagnosed. The vehicle was towed to the residence where it remained. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The vehicle was not repaired. The failure mileage was approximately 161,000.

Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.