Complaint 2028098
2008 FORD FUSION • SERVICE BRAKES • incident Jun 3, 2019
- Complaint ID
- 2028098
- Make
- FORD
- Model
- FUSION
- Model Year
- 2008
- Component
- SERVICE BRAKES
- Incident Date
- Jun 3, 2019
- Date Received
- Sep 27, 2024
- Data As Of
- Sep 1, 2026
Complaint Summary
SERVICE BRAKES
Owner Narrative
The vehicle brakes will engage at random intervals without the brake pedal being touched. This happens at all speeds, and even at a stop. Issue still occurs daily, and has been ongoing for 5+ years. Brake master cylinder and aux boost pump have been replaced twice with OEM parts, and three complete brake jobs (pads, calipers and rotors) in the last 5 years. At slower speeds, it manifests as a drag to forward motion. At higher speeds, the drag is more pronounced, and causes the car to decelerate. It has also caused the tires to "hop" during travel, causing loss of vehicle control. Luckily, no accidents so far. I am aware of the recall for the HCU (ABS Module) for this vehicle, but four different Ford dealerships have declined to examine closer, citing recall 19S54 as a "customer experience" issue, not a safety issue. The brake fluid replacement (DOT3 to DOT4) has been done, but dealer declined to examine or replace the HCU, citing "out of warranty".
Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.