Complaint 2027625

Complaint Summary

AIR BAGS

Owner Narrative

The contact owns a 2013 Chrysler 200. The contact stated while driving at an undisclosed speed, the steering wheel was difficult to turn, and the vehicle lost motive power. The contact stated that while the vehicle was parked, the vehicle was started, and the air bag warning light was illuminated. In addition, the contact stated that the horn failed to function as intended. The contact later noticed that the driver's and passenger's headrest air bags had deployed unintendedly. The vehicle was taken to an independent mechanic twice; however, the failure could not be duplicated. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 99,879.

Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.