Complaint 2016818
2010 FORD EDGE • SERVICE BRAKES • incident Sep 1, 2023
- Complaint ID
- 2016818
- Make
- FORD
- Model
- EDGE
- Model Year
- 2010
- Component
- SERVICE BRAKES
- Incident Date
- Sep 1, 2023
- Date Received
- Aug 16, 2024
- Data As Of
- Sep 1, 2026
Complaint Summary
SERVICE BRAKES
Owner Narrative
The contact owns a 2010 Ford Edge. The contact stated that while his brother was driving at an undisclosed speed, the vehicle experienced unintended acceleration. During the failure, the braking system malfunctioned, causing the brake pedal to extend to the floorboard and the vehicle failed to stop immediately. The vehicle was taken to the local dealer who was unable to determine the cause of the failure. Additionally, while the vehicle was in for service it was discovered that the subframe was rusted. The vehicle was not yet repaired. The manufacturer was not yet contacted. The failure mileage was 114,116.
Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.