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Complaint 1991821

2010 FORD EDGE • SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER • incident Apr 1, 2024

Crash
No
Fire
No
Injuries
0
Deaths
0
Complaint ID
1991821
Make
FORD
Model
EDGE
Model Year
2010
Component
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER
Incident Date
Apr 1, 2024
Date Received
May 15, 2024
Data As Of
Sep 1, 2026

Complaint Summary

SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER

Owner Narrative

The contact owns a 2010 Ford Edge. The contact stated that while depressing the brake pedal, the vehicle failed to immediately stop. Additionally, the brake pedal felt spongy, with a hissing sound while depressing the brake pedal. The vehicle was taken to the local service center which diagnosed that the power brake booster and master cylinder were faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The failure mileage was 105,000.

Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.

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