Complaint 1948635

2018 FORD TRANSIT • ENGINE AND ENGINE COOLING • incident Nov 21, 2023

Crash
No
Fire
No
Injuries
0
Deaths
0
Complaint ID
1948635
Make
FORD
Model
TRANSIT
Model Year
2018
Incident Date
Nov 21, 2023
Date Received
Dec 7, 2023
Data As Of
Sep 1, 2026

Complaint Summary

ENGINE AND ENGINE COOLING

Owner Narrative

The contact's company owns a 2018 Ford Transit. The contact stated while driving 60 MPH, the vehicle lost motive power. The contact was able to veer to the side of the road. The vehicle was towed to the tow company mechanic, where it was diagnosed that coolant intrusion in the engine had caused the engine to seize. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact to tow the vehicle to the dealer for diagnostic testing. Additionally, the manufacturer referred the contact to the NHTSA Hotline for assistance. The vehicle was not repaired. The failure mileage was approximately 90,000.

Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.