Complaint 1944481

Complaint Summary

AIR BAGS

Owner Narrative

The contact owns a 2012 Ford F-350. The contact stated while driving at an undisclosed speed, he became aware that the horn was not functioning properly. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the clockspring. The vehicle was repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 22V337000 (Air Bags) however, the VIN was not included. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 90,000.

Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.