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Complaint 1916680

2020 RAM 3500 • FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL • incident Aug 7, 2023

Crash
No
Fire
No
Injuries
0
Deaths
0
Complaint ID
1916680
Make
RAM
Model
3500
Model Year
2020
Incident Date
Aug 7, 2023
Date Received
Aug 7, 2023
Data As Of
Sep 1, 2026

Complaint Summary

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

Owner Narrative

Collision avoidance light on, cruise control unavailable, ESC error active safety features inoperative. Dealer states out of warranty. 37,600 miles and dealer wants $140.00 just to diagnose. Average layman cannot diagnose vehicle because of dealer system lockouts. Was intermittent, now on permanently.

Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.