Complaint 1841345
2023 BMW X2 • VISIBILITY/WIPER • incident Jul 3, 2022
- Complaint ID
- 1841345
- Make
- BMW
- Model
- X2
- Model Year
- 2023
- Component
- VISIBILITY/WIPER
- Incident Date
- Jul 3, 2022
- Date Received
- Sep 16, 2022
- Data As Of
- Sep 1, 2026
Complaint Summary
VISIBILITY/WIPER
Owner Narrative
-Windshield cracks spontaneously with no impact, while kept in desirable conditions, and while stationary -Steering wheel clicks at least 3 times when signaling and turning, verified defective at Advantage BMW; dealership GM tried to cover it up-Reported to Advantage BMW General Manager on or about June/July 2022; -GPS faulty, provides inaccurate directions that led to a brick wall, and nearly off a bridge-reported to GM Advantage BMW on or about June or July 2022 June/July 2022-reported GPS, lane departure not working to General Manager-Advantage BMW September 2022-reported windshield Sewell BMW Grapevine, TX [XXX]-Director Fixed at BMW Grapevine, TX tried to put a hole in vehicle windshield September 2022 in an attempt to cover up the defective windshield that cracked for no reason. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.