Complaint 1839284

Complaint Summary

STEERING

Owner Narrative

The contact owns a 2022 Ford E-350. The contact stated that while driving approximately 65 MPH, the steering wheel became stiff and the vehicle would pull in either direction. Additionally, there was an abnormal odor inside the cabin of the vehicle. The contact then noticed that the brake pedal had to be pressed very hard in order to stop the vehicle. After stopping to inspect under the hood, the contact discovered a power steering fluid leak in the engine compartment. The vehicle was driven to the local dealer who diagnosed that the power steering pressure line had detached. The vehicle was not yet repaired. The manufacturer was not yet notified of the failure. The contact indicated that the vehicle was previously repaired under the NHTSA Campaign Number: 22V089000 (Steering, Service Brakes, Hydraulic). The failure mileage was 6,300.

Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.