Complaint 1784028
2018 FORD E-450 • STEERING • incident Aug 1, 2021
Complaint Summary
STEERING
Owner Narrative
The contact owns a 2019 Nexus Viper built on a 2018 Ford E-450 chassis. The contact stated while driving 30 MPH, the steering wheel felt loose, and the vehicle would not drive in a straight line. The contact stated no warning light was illuminated. The contact took the RV to an independent mechanic and was informed that the cam bushing was detached from the RV. The vehicle was not repaired. The manufacturer had been informed of the failure and informed the contact that they would tow the RV to a local dealer. The contact stated that when he contacted the local dealer, he was informed that there was no space to repair the RV at their location. The manufacturer had been informed about the issue and had the RV towed back to the independent mechanic. The vehicle was repaired. The failure mileage was approximately 3,514.
Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.
Related
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