Complaint 1783207
2008 JEEP COMPASS • STRUCTURE:BODY • incident Dec 14, 2021
- Complaint ID
- 1783207
- Make
- JEEP
- Model
- COMPASS
- Model Year
- 2008
- Component
- STRUCTURE:BODY
- Incident Date
- Dec 14, 2021
- Date Received
- Dec 14, 2021
- Data As Of
- Sep 1, 2026
Complaint Summary
STRUCTURE:BODY
Owner Narrative
Front and Rear Crossmember Corrosion (X69 Warranty Extension) - 2008-2012 Dodge Caliber & Jeep Compass/Patriot- NHTSA ID # 10140027 My Daughter was recently given a 2008 Jeep Compass by a family member for her 16th birthday. We took it to our local Auto serviceman who checked the car out, and made us aware of the Warranty Extension b/c the Font Crossmembers are rusted out. We live in Ohio and would qualify for the Warranty, yet the car is past the 10 year timeframe. Other than this issue, the car is in great shape, only 85K miles. I contacted the dealership and Chrysler about the issue, and both said they would not honor the warranty. My questions are, is there anything else I can do, and if this is done as an extended warranty, are all customers formally notified? Why would the dealership not ever recommend the fix if they serviced the car, which according to this family member, never happened? There has been no accident, but the car rattles a little when driven, so I want to fix it before something does happen.
Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.