Complaint 1756069
2021 FORD E-450 • VEHICLE SPEED CONTROL • incident Jun 18, 2021
- Complaint ID
- 1756069
- Make
- FORD
- Model
- E-450
- Model Year
- 2021
- Component
- VEHICLE SPEED CONTROL
- Incident Date
- Jun 18, 2021
- Date Received
- Jul 7, 2021
- Data As Of
- Jul 1, 2026
Complaint Summary
VEHICLE SPEED CONTROL
Owner Narrative
The Service Advance Trac light comes on sporadically. This also triggers the Cruise Control and Hill Start Assist to turn off. Any of these malfunctions could prove to be a safety issue particularly with regard to stability and control of the vehicle. The vehicle has not yet been to a dealer for these issues as we are traveling. The malfunction has occurred about 5-6 times while driving, without any particular triggers.There were no early warnings and the first time the service light came on was June 18th and we were on a two lane flat road doing about 50 mph. The Advance Trac (and cruise/Hill Start) remains non-functional until vehicle is turned off for at least 10 minutes. It then often resets and performs normally until the next failure - which does not seem to be predictable.
Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.
Related
Data sources & freshness
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Census, SAFER, SMS, Licensing & Insurance (L&I), roadside inspections, crashes, and authority history.
Vehicle recall campaigns, defect investigations, and consumer safety complaints (SCRS).
Cross-border carrier registry and Canadian recall campaigns where applicable.
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