Complaint 1720503

Complaint Summary

UNKNOWN OR OTHER

Owner Narrative

I HAD MY BRZ RECALL REPAIR IN THE SPRING OF 2019. IT TOOK ABOUT 3 WEEKS FOR THE SUBARU DEALER TO FIX THE SPRING VALVE. WHEN I RECEIVED IT BACK, MY ENGINE FELT A LITTLE ROUGH AND HAD A HIGH IDLE AND MADE SOME NOISE. DUE TO THE PANDEMIC I HAVE NOT DRIVEN MUCH SINCE THE REPAIR, SO I DIDN'T NOTICE TOO MUCH OF AN ISSUE, BUT WAS PLANNING TO GO BACK TO THE DEALER WHEN COVID WAS LESS OF A RISK. TODAY, I DROVE MY CAR MAYBE 500 MILES SINCE THE REPAIR, AND AS I ACCELERATED ON TO THE HIGHWAY MY CAR STARTED REVVING REALLY HIGH, CHECK ENGINE LINE FLASHED ON AND THE CAR LOSE POWER AND STOPPED. IF I PRESSED ON THE GAS, IT STARTED TO DECLINE IN SPEED AND ULTIMATELY STOPPED. I MADE MY WAY TO THE RIGHT LANE, HIT THE HAZARDS AND WAITED STRESSFULLY FOR A TOW TRUCK AS CARS SPED BY ME ON THE HIGHWAY. I UNDERSTAND THAT THERE ARE ISSUES LIKE I JUST EXPERIENCED SINCE THE RECALL FIX AND WANTED TO ADVISE YOU OF MY ISSUE. PLEASE LET ME KNOW WHAT I CAN DO TO GET THE CAR BACK UP TO SAFETY STANDARDS.

Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.