Complaint 1584233

Complaint Summary

EXTERIOR LIGHTING

Owner Narrative

THE PURPOSE OF THIS REQUEST IS TO GET BMW TO HONOR A REMEDY FOR TAILLIGHT DEFECT CAUSED AS A MANUFACTURING DEFECT. MY TAILLIGHT GROUNDING WIRES ARE CAUSING A SHORT ON TURNING SIGNALS. FURTHER RESEARCH INDICATED THIS HAS BEEN REPORTED NHTSA CAMPAIGN ID NUMBER: 11V438000. AFFECTED VEHICLES 325I - 2002-2005 BMW WILL NOT HONOR ITS PROPOSED REMEDY WITH NHTSA, CITING THE VIN HAS NOT BEEN IDENTIFIED IN RECALL. I CONTACTED BOTH DEALERSHIP IN STERLING VA AND CORPORATE BMW OF AMERICA (800-525-7417). BMW OF AMERICA WAS CONTACTED 7.15.2019. OPERATOR ANDREA EMPLOYEE # 6266 INFORMED ME THE CAR IS NOT COVERED UNDER REMEDY. MANUFACTURER: BMW OF NORTH AMERICA, LLC MFR'S REPORT DATE: AUG 25, 2011 NHTSA CAMPAIGN ID NUMBER: 11V438000 COMPONENT: EXTERIOR LIGHTING:TURN SIGNAL SUMMARY: BMW IS RECALLING CERTAIN MODEL YEAR 2002-2005 325I, 325XI, 330I, AND 330XI VEHICLES MANUFACTURED FROM SEPTEMBER 1, 2001, THROUGH MARCH 1, 2005. OVER TIME, RESISTANCE IN THE ELECTRICAL CONTACTS MAY CAUSE ONE OR MORE REAR LAMP FUNCTIONS (TAIL LIGHT, BRAKE LIGHT, AND/OR TURN-SIGNAL), WITHIN THE VEHICLE'S BODY PANEL, TO STOP WORKING. CONSEQUENCE: INTERMITTENT LIGHT OPERATION REDUCES THE ABILITY TO WARN OTHER MOTORISTS OF THE DRIVER'S INTENTIONS. THIS COULD CAUSE A VEHICLE CRASH WITHOUT WARNING. REMEDY: BMW WILL NOTIFY OWNERS, AND DEALERS WILL REPAIR THE VEHICLES FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING OCTOBER 2011. OWNERS MAY CONTACT BMW CUSTOMER RELATIONS AND SERVICES AT 1-800-525-7417. THE RECALL IS FOR MODEL YEARS 2002-2005 OF THE 325I, 325XI, 330I AND 330XI CARS, THE MUNICH-BASED COMPANY SAID TODAY IN A POSTING ON THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S WEBSITE. LIGHTS INCLUDING TAIL, BRAKE AND TURN SIGNALS MAY ONLY WORK INTERMITTENTLY ON THE CARS, BMW TOLD THE AUTO-SAFETY REGULATOR.

Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.