Complaint 1495925
2008 JEEP COMPASS • SUSPENSION • incident Jun 1, 2018
- Complaint ID
- 1495925
- Make
- JEEP
- Model
- COMPASS
- Model Year
- 2008
- Component
- SUSPENSION
- Incident Date
- Jun 1, 2018
- Date Received
- Aug 31, 2018
- Data As Of
- Oct 1, 2026
Complaint Summary
SUSPENSION
Owner Narrative
CHRYSLER ISSUED A RECALL FOR MY VEHICLE IN JUNE: SAFETY RECALL L27 / NHTSA 12V-085 REAR SUSPENSION LOWER CONTROL ARMS. IT IS NOW SEPTEMBER AND I'VE TRIED TO HAVE IT FIXED BY 3 DIFFERENT JEEP DEALERSHIPS. NONE OF THEM HAVE THE PART, THEY ALL ORDERED THE PART, THEY ALL HAVE NOT RECEIVED THE PART. CHRYSLER'S NUMBER FOR THE RECALL IS U42. DEALERSHIPS IN SOUTH FLORIDA CONTACTED: JOEY ACCARDI, ARRIGO, AND, WORST OF THEM ALL, SCHUMACHER. I AM DRIVING AN EXTREMELY UNSAFE VEHICLE BECAUSE THE PART IS NOT AVAILABLE?? RIDICULOUS. BUT NO ONE SEEMS TO CARE MUCH ABOUT IT. HOW CAN A MANUFACTURER ISSUE A RECALL AND NOT HAVE THE RESPONSIBILITY TO HAVE THE PARTS AVAILABLE TO FIX THE ISSUE? I HAVE CUT BACK MY DRIVING, IN FEAR, BUT I HAVE TO USE THE CAR SOMETIMES. IT'S BEEN OVER 2 MONTHS NOW AND NO HOPE IS IN SIGHT. I CALL EVERY WEEK TO CHECK IF THE PART HAS ARRIVED.ARRIGO IS THE ONE I AM CONCENTRATING ON, AS THEY AT LEAST KNEW ABOUT THE RECALL AND WERE WILLING TO ORDER THE PART. WHAT GOOD IS BEING ADVISED OF A RECALL WHEN YOU CAN'T DO ANYTHING ABOUT IT??
Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.