Complaint 1464560
2017 TOYOTA 4RUNNER • UNKNOWN OR OTHER • incident Apr 21, 2018
- Complaint ID
- 1464560
- Make
- TOYOTA
- Model
- 4RUNNER
- Model Year
- 2017
- Component
- UNKNOWN OR OTHER
- Incident Date
- Apr 21, 2018
- Date Received
- Apr 27, 2018
- Data As Of
- Sep 1, 2026
Complaint Summary
UNKNOWN OR OTHER
Owner Narrative
TOOK MY VEHICLE IN FOR A RECALL SOMETHING TO ADD SUPPORT TO MAYBE GRILL OF THE VEHICLE ON 21ST OF APRIL. SAT IN WAITING ROOM FOR 2 HOURS, SERVICE GUY, BRANDON(VERY NICE GUY AND THIS IS NOT HIS FAULT), CAME OUT AND TOLD ME THEY WOULD NEED TO PRICE ME A NEW GRILL, BECAUSE ONE I HAVE DON'T SUPPORT THE RECALL. I REFUSE TO PAY FOR SOMETHING THAT I SHOULD NOT HAVE TO, WHEN THERE IS A RECALL. WHEN YOU GET A RECALL IT'S TO FIX THE PROBLEM, THEREFORE IF MY CAR NEEDS A NEW GRILL TO SUPPORT WHAT THEY NEED TO DO, THEN DEALERSHIP SHOULD PAY FOR WHATEVER IT IS TO FIX THE RECALL. I PURCHASED THIS VEHICLE AS IS FROM THE DEALERSHIP.
Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.