Complaint 1396359

Complaint Summary

CHILD SEAT:HARNESS RETAINER/CHEST CLIP

Owner Narrative

TL* THE CONTACT OWNS A RECARO PERFORMANCE RIDE 5 REARFACING INFANT SEAT. THE SEAT WAS MANUFACTURED ON AUGUST 8, 2013. THE CONTACT STATED THAT THE SAFETY SEAT HAD AN ADJUSTER CLICK THAT, WHEN PRESSED, THE CHILD WAS ABLE TO RELEASE FROM THE SAFETY SEAT. THE THREE YEAR OLD CHILD WAS ABLE TO RELEASE THE ADJUSTER CLICK AND EXIT THE SEAT. THE CONTACT HAD TO PLACE A BRACKET IN THE ADJUSTER CLICK TO PREVENT THE CHILD FROM RELEASING IT; HOWEVER, THE CONTACT WAS CURRENTLY UNABLE TO RELEASE THE CHILD COMPLETELY OUT OF THE SEAT WITHOUT WIGGLING ONE ARM OUT OF THE STRAPS AT A TIME DUE TO THE ADJUSTER BEING LOCKED IN PLACE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT DUE TO THE CHILD'S STRENGTH, THEY WERE NOT OBLIGATED TO PROVIDE A REPAIR AND THE CHILD NEEDED TO BE INFORMED NOT TO REMOVE THEMSELVES FROM THE SAFETY SEAT. THE MANUFACTURER ALSO INFORMED THE CONTACT THAT THE SAFETY SEAT ADJUSTER CLICK WAS NOT COVERED UNDER WARRANTY. THE PURCHASE DATE WAS UNKNOWN.

Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.