Complaint 1387291
2009 SAAB 9-3 • AIR BAGS • incident Mar 2, 2017
Crash
No
Fire
No
Injuries
0
Deaths
0
Complaint Summary
AIR BAGS
Owner Narrative
I WAS FIRST NOTIFIED OF THE RECALL IN 2016, BUT TOLD THAT THE REPLACEMENT PARTS NOT AVAILABLE. WHEN I GOT THE NOTICE EARLY THIS YEAR THAT PARTS AVAILABLE, I CALLED THE AUTHORIZED DEALER SEVERAL TIMES AND NEVER GOT A RESPONSE. ON ONE OCCASION I SPOKE TO SOMEONE WHO SAID HE WOULD CALL ME BACK BUT NEVER DID, AND WHO TOLD ME THAT MY CAR DOESN'T HAVE THE TAMARA AIRBAG (WHICH IT APPEARS IT DOES), AND THAT NOTHING HAD HAPPENED WITH ANY SAAB. HE WAS VERY DISMISSIVE OF THE RISK.
Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.