Complaint 1372282

Complaint Summary

AIR BAGS

Owner Narrative

TAKATA RECALL I WAS INFORMED IN A LETTER THAT GM IS WORKING ON AIRBAG RECALL FOR MY CAR. IT STATED THAT IN CASE OF AN ACCIDENT MY AIRBAG CAN EXPLODE AND I MAY DIE. THEY ALSO SAID THAT IN ANOTHER LETTER THEY WILL SPECIFY WHEN THE REPLACEMENT PART IS AVAILABLE. IT HAS BEEN A WHILE AND I HAVE NOT HEARD ANYTHING BACK SO I DECIDED TO DO MY OWN RESEARCH. AFTER CALLING LOCAL CADILLAC DEALER HERE IN NASHVILLE, I WAS INFORMED THAT THE ONLY PLACE IN TENNESSEE THAT STILL DOES SAAB WARRANTY WORK IN IN MEMPHIS. AFTER CALLING THAT DEALERSHIP, THEY SAID THAT THE PARTS HAVE BEEN AVAILABLE FOR A WHILE. I BELIEVE THIS IS A VERY SERIOUS MATTER SINCE MY LIFE CAN BE AT DANGER EVERY TIME I DRIVE MY CAR. I FEEL LIKE GM IS ACTING NEGLIGENT IN THIS CASE. I UNDERSTAND THAT THEY DO NOT PRODUCE SAABS ANYMORE, BUT THEY SHOULD STILL DO THEIR BEST TO SUPPORT THE PRODUCT THAT THEY HAVE PRODUCED.

Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.