Complaint 1286446
RECARO PERFORMANCE RIDE • CHILD SEAT • incident May 25, 2016
- Complaint ID
- 1286446
- Make
- RECARO
- Model
- PERFORMANCE RIDE
- Component
- CHILD SEAT
- Incident Date
- May 25, 2016
- Date Received
- Jun 1, 2016
- Data As Of
- Sep 1, 2026
Complaint Summary
CHILD SEAT
Owner Narrative
WE HAVE HAD MULTIPLE PROBLEMS WITH THIS CAR SEAT AND BASE COMBO. THE SEAT/BASE COMBO HAS BEEN REPLACED TWICE BY RECARO, MAKING THIS OUR THIRD ONE TO FAIL. THERE ARE NO SIGNIFICANT EVENTS LEADING UP TO THE FAILURE OTHER THAN NORMAL USE OF GETTING THE SEAT ON AND OFF ITS BASE WHICH IS SECURED IN THE VEHICLE. ALL THREE SEATS AFTER A FEW MONTHS USE FAIL TO RELEASE FROM THE BASE OR FAIL TO LATCH FULLY ONTO THE BASE LEAVING THE REMOVABLE CHILD CARRIER NOT FULLY SECURED TO THE CAR. ONE BASE FAILED AT THE FORWARD SET OF LATCHES LEAVING ONLY THE REAR SET HOLDING THE SEAT IN A VERY LOOSE FIT. OUR BABY IS 8 MONTHS OLD SO GOING THROUGH 3 SEATS AND BASES IN THAT TIME CAN'T BE A NORMAL OCCURRENCE, NONE OF THE EQUIPMENT IS ABUSED AND IT ONLY SEES ABOUT 4 LATCH/UNLATCH EVENTS IN A DAY. THE UNLATCHING MECHANISM FAILING AND HAVING TO SEND THE SEAT BACK FOR ANOTHER IS VERY IS INCONVENIENT BUT WHEN THE BASE FAILED TO SECURE THE SEAT WITH BOTH SETS OF LATCHING MECHANISMS THEN IT BECAME A TRUE SAFETY CONCERN FOR US. (RELATED VEHICLE INFORMATION: MODEL YEAR=2015, MAKE=SANTA FE, MODEL=HYUNDAI)
Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.