Complaint 1196213
RECARO PERFORMANCE RIDE • CHILD SEAT • incident Jun 3, 2015
- Complaint ID
- 1196213
- Make
- RECARO
- Model
- PERFORMANCE RIDE
- Component
- CHILD SEAT
- Incident Date
- Jun 3, 2015
- Date Received
- Jul 6, 2015
- Data As Of
- Sep 1, 2026
Complaint Summary
CHILD SEAT
Owner Narrative
THE RECARO PERFORMANCE INFANT CAR SEAT HAS A DEFECTIVE BASE RELEASE LEAVING IT INOPERABLE. THE RELEASE BROKE ON TWO SEPARATE SEATS AND WE WERE UNABLE TO REMOVE IT FROM THE BASE. I RETURNED THE FIRST SEAT WITH THE BROKEN RELEASE AND AFTER THE SECOND FAILED I CHOSE NOT TO GET ANOTHER. ALSO I AM VERY DISAPPOINTED BECAUSE I HAVE INVESTED IN TWO EXTRA BASES AND THE DENALI STROLLER TO GO WITH IT TO WHICH WILL BE A LOT OF MONEY LOST ON MY END. IT HAS BEEN OVER A MONTH SINCE I'VE REPORTED THIS TO THE COMPANY WITH PICTURES OF MODEL/SERIAL NUMBERS AND HAVE RECEIVED NO MANUFACTURER REIMBURSEMENT.
Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.