Complaint 1175069

Complaint Summary

CHILD SEAT:TETHER: STRAP/WEBBING

Owner Narrative

I HAVE A RECARO PERFORMANCE SEAT. I PURCHASED THIS SEAT ABOUT 4-5 MO. AGO SO ITS FAIRLY NEW. THE ISSUE THAT IM HEAVING IS THE ADJUSTER LEVER( WITCH IS THE RELEASE LOCATED BETWEEN CHILD'S LEGS) HAS A NOTCH ON THE SIDE TO SUPPORT THE SPRING. THIS NOTCH ( WHICH IS BY DESIGN NOT A DEFECT) IS CATCHING THE STRAP AND ONCE THE CHILD IS SECURE IT IS DIFFICULT TO RELEASE. ITS EQUIVALENT OF A WRECHERING STRAP FOLDING OR TWISTING OVER WILE TIGHTENING. ALSO ONCE I DO MANAGE TO GET IT TO REALIZE I DID NOTICE THAT THE STRAP IS BEING FLAILED BY THIS NOTCH. IT DOESN'T HAPPENED ALL THE TIME WITCH MAKES IT WORSE, BECAUSE SOMETIMES ITS JUST THE VERY CORNER, OF THE STRAP, THAT GETS PINCHED. IT REALLY MAKES U QUESTION IN AN ACCIDENT IM I GOING TO BE ABLE TO GET MY KID OUT? I CONTACTED THE MANUFACTURE THEIR REPLY WAS TO PULL THE STRAP OPPOSITE TO THE NOTCH. THIS SHOULD SOLVE MY PROBLEM. I HAVE TWO KIDS, TWO CARS AND FOUR CHILD SAFETY SEATS, THIS IS THE FIRST TIME I ENCOUNTERED THIS TYPE OF PROBLEM. IT IS LAUGHABLE THAT RECARO WOULD TREAT IT THIS WAY. (RELATED VEHICLE INFORMATION: MODEL YEAR=2014, MAKE=TRAVERSE, MODEL=CHEVY). *TR

Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.