Complaint 1161988
2013 DODGE CARAVAN • ELECTRICAL SYSTEM • incident Aug 30, 2013
- Complaint ID
- 1161988
- Make
- DODGE
- Model
- CARAVAN
- Model Year
- 2013
- Component
- ELECTRICAL SYSTEM
- Incident Date
- Aug 30, 2013
- Date Received
- Mar 3, 2015
- Data As Of
- Sep 1, 2026
Complaint Summary
ELECTRICAL SYSTEM
Owner Narrative
RECEIVED A RECALL NOTICE FROM CHRYSLER SHORTLY AFTER PURCHASING 2013 DODGE CARAVAN STATING THE REAR QUARTER WINDOW SWITCH MAY OVERHEAT IF EXPOSED TO LIQUID MOISTURE AND MAY CAUSE A BURNING ODOR, SMOKE, OR DRIVER'S DOOR FIRE WITHOUT WARMING. I CONTACTED MY DEALER AND THEY DISCONNECTED THE REAR QUARTER VENT WINDOW SWITCH. THIS OF COURSE DOES NOT ALLOW THE WINDOWS TO OPEN. IN FEBRUARY 2015, I CONTACTED MY DEALER ABOUT THE RECALL REPAIR AND WAS TOLD THAT CHRYSLER IS UNABLE TO PROVIDE A PERMANENT REMEDY DUE TO THE NEEDED PART IS NOT AVAILABLE. THIS DEFECT HAS NOT BEEN REPAIRED WITHIN A REASONABLE TIME FRAME. CHRYSLER NEEDS TO REMEDY THIS SITUATION OR PROVIDE COMPENSATION FOR A DEFECTIVE VEHICLE. *TR
Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.