Complaint 914164

Complaint Summary

ELECTRICAL SYSTEM

Owner Narrative

IF YOU PRESS ON MY RADIO AND/OR SOMETIMES FOR NO REASON AT ALL, MY DISPLAY LIGHTS ON THE RADIO GO OUT, THE LIGHTS FOR HEATER/AC/TEMP CONTROL GO OUT AND MY FOUR WAY FLASHERS COME ON. WHEN THIS OCCURS, YOU ARE UNABLE TO CONTROL THE RADIO, THE HEATER, DEFROST OR AIR CONDITIONER, WHICH IS DANGEROUS WITH VARIABLE WEATHER CONDITIONS. IN ADDITION, I HAVE TWO BABIES IN THE BACK SEAT SO REGULATING TEMP IS IMPORTANT TOO. AT FIRST THIS WAS AN INTERMITTENT PROBLEM, WHICH MADE IT DIFFICULT TO ADDRESS. NOW, IT IS MORE FREQUENT. RECENTLY, I HAD IT TO THE DEALER AND THE RADIO WAS DETERMINED FAULTY, BUT WILL COST $300+ TO FIX. I CONTACTED SUBARU OF AMERICA REGARDING THIS ISSUE AND I WAS TOLD BY THE REPRESENTATIVE THAT MY CAR IS WELL OUT OF WARRANTY AND ABOVE THE MILEAGE (MY CAR CURRENTLY HAS 58,000) AND THEY ARE SORRY. IN ADDITION TO THE RADIO PROBLEMS, MY CAR'S HEADLIGHTS AND FOG LIGHTS NEED TO BE REPLACED EVERY 6-8 MONTHS. I HAVE HAD MULTIPLE OCCURRENCES WHERE BOTH HEADLIGHTS DIE AT NIGHT AND I AM FORCED TO DRIVE WITH MY HIGH BEAMS ON. TO THIS I WAS INFORMED BY THE DEALER, THAT BULBS JUST DIE. *TR

Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.