Complaint 806411
2007 AUDI RS 4 • SUSPENSION • incident Aug 4, 2010
- Complaint ID
- 806411
- Make
- AUDI
- Model
- RS 4
- Model Year
- 2007
- Component
- SUSPENSION
- Incident Date
- Aug 4, 2010
- Date Received
- Aug 12, 2010
- Data As Of
- Oct 1, 2026
Complaint Summary
SUSPENSION
Owner Narrative
SUSPENSION COMPONENT FAILURE LEADING TO LEAKING SHOCK ABSORBER. PROBLEM ACKNOWLEDGED BY AUDI AS A KNOWN DESIGN DEFECT AND SHOCKS REPLACED UNDER THEIR CAMPAIGN, "43A9 DYNAMIC RIDE CONTROL SUSPENSION SERVICE". AFTER NEW SHOCKS THE CAR DOES NOT TRACK CENTER, PULLING TO RIGHT AT HIGHWAY SPEEDS AND ERRATIC SWAYING/SHIMMYING OVER UNEVEN PAVEMENT. STEERING AND SUSPENSION FEELS LOOSE AND NERVOUS AT HIGHWAY SPEEDS; CAUSING FREQUENT LANE EXCURSIONS. AUDI DENIES ANY DEFECT IN "IMPROVED SHOCKS" OR IN REPLACEMENT PROCESS (IE NO SUSPENSION ALIGNMENT INCLUDED). AUDI PROPOSES THAT THE CONSUMER PAYS FOR AN ALIGNMENT JOB OUT-OF-POCKET. *TR
Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.