Complaint 690637

Complaint Summary

EQUIPMENT

Owner Narrative

TL*THE CONTACT OWNS A 2003 R-VISION CONDER 1340 RV. THE VEHICLE HAS A DOMETIC REFRIGERATOR, MODEL RM2862. THE CONTACT NOTICED A YELLOW RESIDUE LEAKING FROM THE REFRIGERATOR AND SMELLED AMMONIA. HE PURCHASED A NEW REFRIGERATOR AND RECEIVED A RECALL NOTICE ONE YEAR LATER. DOMETIC WAS NOTIFIED AND REFUSED TO PROVIDE REIMBURSEMENT FOR THE REFRIGERATOR BECAUSE THE SERIAL NUMBER OF THE OLD UNIT WAS UNAVAILABLE. THE CONTACT WAS DISPLEASED TO KNOW THAT THERE WAS A RECALL AND NO RESOLUTION. THE SERIAL, PART, AND NHTSA CAMPAIGN ID NUMBERS WERE UNKNOWN. THE FAILURE MILEAGE WAS 5,000 AND CURRENT MILEAGE WAS 41,000.

Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.