Complaint 617702
2003 JEEP LAREDO • SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT • incident Dec 18, 2006
Complaint Summary
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
Owner Narrative
I HAVE BEEN UNABLE TO SCHEDULE THE REQUIRED SERVICE ON THE BALL JOINT RECALL FOR MY JEEP. SINCE 12/18/06 VAN DYN HOVEN TELLS ME THAT THET DO NOT HAVE ANY PARTS AVAILABLE (THEY HAVE USED THEM ALL) AND THAT THEY WILL CALL ME WHEN MORE COME IN. I TRIED AGAIN ON 02/19/07 AND THE SERVICE PERSON SAID THAT I WAS ON THE LIST BUT THEY STILL DID NOT HAVE ANY PARTS. ALSO YOUR FORM DOES NOT LIST THE JEEP LIBERTY SO I HAD TO ENTER LAREDO TO FINISH FORM AND SUBMIT - THAT DOESN'T MAKE SENSE SINCE THE RECALL WAS FOR LIBERTY'S. WHY CAN'T I GET MY JEEP FIXED???
Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.