Complaint 2232458

Complaint Summary

LANE DEPARTURE: ASSIST

Owner Narrative

I purchased my 2022 Ram 1500 5.7L new. Since purchasing the vehicle, it has experienced multiple electrical system failures that occurred without warning. The infotainment screen stopped functioning, which also caused the backup camera to become inoperative. In addition, the horn no longer works, the air conditioning has failed, and the power windows will not operate. These failures appear to be related to the vehicle's electrical system and have significantly affected both the safety and usability of the truck. The loss of the backup camera reduces visibility while reversing, increasing the risk of a crash. The horn is an essential safety feature used to warn other drivers and pedestrians of potential hazards, and its failure creates an additional safety risk. The vehicle was purchased new and has experienced multiple critical electrical failures affecting several systems. I am submitting this complaint so the National Highway Traffic Safety Administration (NHTSA) can investigate whether these electrical failures represent a safety-related defect affecting other 2022 Ram 1500 vehicles.

Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.