Complaint 2217233

Complaint Summary

ENGINE

Owner Narrative

To Whom It May Concern, I am filing a formal safety complaint regarding my 2021 Kia Seltos (VIN: [XXX]). My vehicle was previously serviced by Kia in connection with a recall in 2021. Despite the recall-related repair being completed, the issue has not been resolved. My check engine light continues to illuminate, and my vehicle has repeatedly stalled and completely shut off while stopped at red lights and intersections. This creates a serious safety hazard. When a vehicle unexpectedly loses power in traffic, it places the driver, passengers, and surrounding motorists at risk of an accident, injury, or worse. I understand that there have been reports, recalls, investigations, and consumer complaints involving certain Kia vehicles with engine-related issues, including concerns regarding piston oil rings, excessive oil consumption, engine damage, and engine failure. While I am not a mechanic and cannot state with certainty that this is the cause of my vehicle’s problems, I believe my vehicle may be experiencing a similar issue based on the symptoms it is displaying. My concern is that the ongoing engine warning light and repeated stalling events may be related to an underlying engine defect that was either not corrected by the previous recall repair or has developed despite that repair. Given the known concerns surrounding certain Kia engines and piston oil ring-related issues, I believe my vehicle should be thoroughly reviewed to determine whether it qualifies for coverage under any applicable recalls, warranty extensions, service campaigns, or defect-related repair programs. I have been informed that my vehicle is not covered; however, I respectfully request that Kia reevaluate my VIN and investigate whether the stalling condition is connected to any known engine-related defects or recall conditions. I am requesting that: • Kia provide towing assistance if the vehicle is unsafe to operate. • Kia perform a complete diagnostic inspection at no cost. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION

Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.