Complaint 2203734

Complaint Summary

ENGINE

Owner Narrative

The engine catastrophically failed on an 45 mph road. There was no warning leading up to this incident at any time previously. The engine lost all power and the car shut off on this road. My husband was able to pull it over and tow it into a mechanic. The mechanic said the oil was disappearing somewhere without any residue, and without triggering any warning light of any kind. In essence the oil is not low enough to trigger the light but it is also escaping somewhere. The mechanic said it seemed like the engine had a fault in it. Because of the open recall on the piston rings, we had it towed to the dealership who then claimed this problem has nothing to do with the faulty piston rings. Instead they said there is a rod knock. The car is currently at Doug Smith Kia in Lindon, Utah and can be inspected there.

Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.