Complaint 2136073

Complaint Summary

STEERING

Owner Narrative

This NOVA BUS form build series LF26 a 2023 model year had a failure at the steering gear box as the previous complaint the sector shaft was found to have too much play causing the seal to leak hydraulic steering oil which poses a sever risk to the safety of the operator, the passengers, and the public Again we have had a high failure rate on this and other NOVA buses Build series LB77, LE92 and LF26 2019, 2022, and 2023 model years. 18 steering boxes replaced just in 2025 among the fleet of NOVA buses. Others in 2024! Box manufactuer TRW NOVA part number N100487 We have had to source boxes elswhere to meet demand due to parts not being available from NOVA all of th time when needed.

Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.