Complaint 2129834

Complaint Summary

STRUCTURE

Owner Narrative

The contact owns a 2014 Subaru Legacy. The contact stated that while depressing the brake pedal, there was a clicking sound coming from underneath the vehicle, and the vehicle swayed slightly before coming to a stop. The failure became more persistent, and the clicking sound became louder within a week. The vehicle was taken to a certified mechanic, who determined that the frame had severe rust that had created a hole near the ball joints on the driver’s side front wheel and informed the contact that the vehicle was not safe to drive. The vehicle was not repaired. The manufacturer was made aware of the failure and opened a case. The failure mileage was 130,000.

Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.