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Complaint 2106546

2015 GMC TERRAIN • UNKNOWN OR OTHER • incident Jun 29, 2025

Crash
No
Fire
No
Injuries
0
Deaths
0
Complaint ID
2106546
Make
GMC
Model
TERRAIN
Model Year
2015
Component
UNKNOWN OR OTHER
Incident Date
Jun 29, 2025
Date Received
Jul 3, 2025
Data As Of
Sep 1, 2026

Complaint Summary

UNKNOWN OR OTHER

Owner Narrative

The rear hatch would open but then start to slowly drop. The local dealership diagnosed the problem and told me the pump needed to be replaced but quoted $1000. I chose not to have the repair done at that time but recently the hatch opened and then dropped suddenly hitting me on the head. There were earlier model recalls for this problem but not on the 2015. This is a potentially dangerous condition.

Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.