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Complaint 2104381

2023 GMC TERRAIN • FUEL SYSTEM, GASOLINE • incident Jun 22, 2025

Crash
No
Fire
No
Injuries
0
Deaths
0
Complaint ID
2104381
Make
GMC
Model
TERRAIN
Model Year
2023
Incident Date
Jun 22, 2025
Date Received
Jun 26, 2025
Data As Of
Sep 1, 2026

Complaint Summary

FUEL SYSTEM, GASOLINE

Owner Narrative

The contact owns a 2023 GMC Terrain. The contact stated while driving 15 MPH, the message "Engine Power Reduced” was displayed on the instrument panel. The contact stated that the vehicle the lost motive power in the middle of the roadway. The check engine warning light was illuminated. The vehicle was towed to the dealer, who diagnosed a failure with the high-pressure fuel pump, causing fuel to leak into the oil, resulting in damages to the catalytic converter and Oxygen sensor. The vehicle was not repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 41,000.

Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.