Complaint 2099461
2019 BMW X7 • ENGINE • incident Apr 25, 2025
Crash
No
Fire
No
Injuries
0
Deaths
0
Complaint Summary
ENGINE
Owner Narrative
Hello, This USV problem with starter and my vehicle have been replace 3 times for starter, I received letter from BMW for recall starter and update firmware and brought to Sterling BMW in Newport Beach California and dealer only update firmware also denied to replace the starter, I told them this starter issue for many time during the factory warranty and each starter last only 16 months after replacement Now they want to charge $1500 for replace starter again
Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.