Complaint 2091255
2016 BMW 328I • ENGINE AND ENGINE COOLING • incident May 12, 2024
- Complaint ID
- 2091255
- Make
- BMW
- Model
- 328I
- Model Year
- 2016
- Component
- ENGINE AND ENGINE COOLING
- Incident Date
- May 12, 2024
- Date Received
- May 12, 2025
- Data As Of
- Sep 1, 2026
Complaint Summary
ENGINE AND ENGINE COOLING
Owner Narrative
The contact owns a 2016 BMW 328I. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was not yet available. The contact stated that upon driving and coming to a stop, there was an abnormal burning odor coming from the vehicle, and there was smoke coming front the A/C vents. The contact stated that a passenger who was occupying the front passenger's side seat and became aware of the abnormal burning odor. There was no warning light illuminated. An unknown local dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 115,000. VIN tool confirms parts not available.
Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.