Complaint 2015892
STD TRAILER HITCH • TRAILER HITCHES • incident Nov 15, 2023
- Complaint ID
- 2015892
- Make
- STD
- Model
- TRAILER HITCH
- Component
- TRAILER HITCHES
- Incident Date
- Nov 15, 2023
- Date Received
- Aug 13, 2024
- Data As Of
- Sep 1, 2026
Complaint Summary
TRAILER HITCHES
Owner Narrative
The contact owns a 2015 Chevrolet Silverado 2500 equipped with a Fastway Trailer Hitch manufactured in 2018. The contact stated while the vehicle was parked with an enclosed Carson trailer hitched to the vehicle, the contact became aware that the trailer hitch ball was lower than normal. Upon inspecting the trailer hitch, the contact noticed that the trailer hitch bolt was fractured. The trailer hitch manufacturer was notified of the failure and offered a discount on a replacement part. The contact declined and requested an improved part. The manufacturer informed the contact that the product might be under engineering review, but there was no time frame for the process. The part was not replaced. The VIN was not available.
Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.