Complaint 1996390

Complaint Summary

SERVICE BRAKES, HYDRAULIC

Owner Narrative

The contact owned a 2014 Kia Rio. The contact stated that the vehicle was taken to a dealer where it was serviced under NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic). After the recall remedy was completed, the dealer provided documentation indicating that engine rods #3 and #4 were failing and could soon cause the engine to explode if not immediately repaired. Approximately 2 weeks later while the daughter was driving at approximately 70 MPH, the vehicle began to decelerate and emit smoke from underneath the hood. The driver was able to coast to the side of the road and safely exit the vehicle as it caught on fire. The fire department arrived on the scene and extinguished the fire. A police report was filed and no injuries were reported. The vehicle was towed and deemed totaled since the fire consumed it. A dealer was contacted. The manufacturer was made aware of the failure and opened a case. The failure mileage was 133,223.

Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.