Complaint 1974726
2015 GMC TERRAIN • FUEL SYSTEM, GASOLINE • incident Mar 12, 2024
- Complaint ID
- 1974726
- Make
- GMC
- Model
- TERRAIN
- Model Year
- 2015
- Component
- FUEL SYSTEM, GASOLINE
- Incident Date
- Mar 12, 2024
- Date Received
- Mar 12, 2024
- Data As Of
- Sep 1, 2026
Complaint Summary
FUEL SYSTEM, GASOLINE
Owner Narrative
The contact owns a 2015 GMC Terrain. The contact stated that while driving at an undisclosed speed and coming to a complete stop, the accelerator pedal was released, and the vehicle sputtered. The check engine warning light was illuminated. The message "Reduced Engine Power" was displayed. Additionally, the contact stated that the vehicle would shut off while idling unless the accelerator pedal was intermittently depressed. The contact also stated that the vehicle had failed to respond while depressing the accelerator pedal. The vehicle was taken to Firestone on several occasions, and the high-pressure fuel pump (HPFP) was replaced 3 times; however, the failure persisted. The vehicle was not repaired. The dealer was not notified of the failure. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 130,000.
Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.