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Complaint 1973649

2020 RAM PROMASTER • ELECTRICAL SYSTEM • incident Mar 8, 2024

Crash
No
Fire
No
Injuries
0
Deaths
0
Complaint ID
1973649
Make
RAM
Model
PROMASTER
Model Year
2020
Component
ELECTRICAL SYSTEM
Incident Date
Mar 8, 2024
Date Received
Mar 8, 2024
Data As Of
Sep 1, 2026

Complaint Summary

ELECTRICAL SYSTEM

Owner Narrative

So this is an Amazon delivery vehicle. The driver stuck his head out the drivers side window to get a better view when backing up, as his head was out the window he hit the window switch and instead of the window going down, it malfunctioned and went up instead, catching his neck and his entire head was stuck. Concerned citizens even tried getting inside the van and helping but when they tried to press the window button DOWN, it would only go up. (The wrong way) this resulted in almost having to break/smash the window

Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.