Complaint 1973649
2020 RAM PROMASTER • ELECTRICAL SYSTEM • incident Mar 8, 2024
Crash
No
Fire
No
Injuries
0
Deaths
0
- Complaint ID
- 1973649
- Make
- RAM
- Model
- PROMASTER
- Model Year
- 2020
- Component
- ELECTRICAL SYSTEM
- Incident Date
- Mar 8, 2024
- Date Received
- Mar 8, 2024
- Data As Of
- Sep 1, 2026
Complaint Summary
ELECTRICAL SYSTEM
Owner Narrative
So this is an Amazon delivery vehicle. The driver stuck his head out the drivers side window to get a better view when backing up, as his head was out the window he hit the window switch and instead of the window going down, it malfunctioned and went up instead, catching his neck and his entire head was stuck. Concerned citizens even tried getting inside the van and helping but when they tried to press the window button DOWN, it would only go up. (The wrong way) this resulted in almost having to break/smash the window
Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.