Complaint 1956962

Complaint Summary

ENGINE

Owner Narrative

The contact owns a 2019 Subaru WRX. The contact stated while driving 40 MPH, there was an abnormal popping sound detected, and the engine seized. There were no warning lights illuminated. The vehicle was towed to the local dealer, who informed the contacts that the repair was not covered under the warranty. The vehicle was not diagnosed or repaired. The technician checked the black box, which indicated that the vehicle had been driven at 144 MPH, the turbo was spun, and the warranty was declined. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 49,000.

Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.